Esta semana presentamos en el congreso anual de ciencia policial de CEPOL, la escuela de policía europea, paper sobre cómo las nuevas tecnologías están afectando al análisis de inteligencia (autoría conjunta de Jéssica Cohen, Yaiza Rubio, Félix Brezo y José María Blanco). Anticipamos la síntesis del mismo, y en breve compartiremos el PPT de la presentación.
INNOVATIONS IN LAW ENFORCEMENT
CEPOL 2017 Research and Science Conference
The world is continuously evolving. In the so-called VUCA environments (volatility, uncertainty, complexity and ambiguity), and using a PESTLE analytical model (political, economic, social, technological, legal or environmental factors), new technologies are the great “game changers”. This concept, usually considered in foresight and future studies can be defined as “a new introduced element of factor that changes an existing situation or activity in a significant way. This technological factor (T-factor) is changing the way we live, think, interact, communicate or access services in an increasingly digital world.
This accelerated process of innovation also affects criminal phenomena. It is not coincidence that EUROPOL has subtitled this year the SOCTA 2017 report "Crime in the Age of Technology" stating that "“for almost all types of organised crime, criminals are deploying and adapting technology with ever greater skill and to ever greater effect. This is now, perhaps, the greatest challenge facing law enforcement authorities around the world, including in the EU”. In its report “Exploring tomorrow´s organized crime”, EUROPOL identifies eight key drivers for change. All of them have a relationship with information technologies and other related technologies: internet and deep web, social media, big data, cloud computing, mobile applications, Internet of Things, nanotechnology and smart cities.
If technologies are a key factor in new criminal trends, Law Enforcement Agencies need to strengthen their efforts to improve their intelligence capabilities. Professionals from police and / or criminal intelligence departments need continuous specialized and new training to counter new threats and to take advantages of new opportunities. New technologies are part of the current security problems, but at the same time they are part of the solution. Since the attacks of the 11s there has been a continuous effort to improve the capacities of intelligence analysts, always questioned after the occurrence of attacks, due to the simple fact that it is too easy to carry out analysis from outside, after they have happened and with all the information available, originating intense media chatter. Taking into account what Lowenthal and other authors have pointed out intelligence tradecraft is in a permanent process of “fatigue reform”. This presentation/paper will identify how technologies are:
- Affecting the so- called intelligence cycle.
- Offering new opportunities to collect evaluate and integrate old and new sources of information.
- Generating new corporative and personal risks for intelligence analysts, especially in the cyberspace.
- Introducing new biases.
- Modifying classical skills usually developed in intelligence analysts. Technologies affect the analyst's mind, affecting memory (Google effect), concentration (Goleman) or depth of information (Nicholas Carr). But facilitating new cognitive capabilities at the same time.
- Offering new tools to support the daily work of the analysts: big data, predictive systems, semantic analysis, etc.
- Changing the ways in which intelligence products are disseminated, with more visual contents: maps, infographics, and diagrams.
Finally this paper will propose a roadmap to improve the learning of intelligence analysis, with three pillars: focus on learning, not teaching; focus on organizational learning and focus on learning by doing. We will point out knowledge needed because of this T-factor, new required skills and the importance of increasing tradecraft and the generation of toolkits.